How do I cancel an order?

Step 1

Click on 'Your voucher orders'.

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Step 2

Click on the three dots at the end of the order you wish to cancel, then press 'cancel order'.

Screenshot_2020-10-27_at_21.21.42.png

 

Step 3

Confirm that you wish to cancel the order.

Screenshot_2020-10-27_at_21.26.31.png

 

Step 4

The order has been successfully cancelled. It will now show as 'cancelled' on your previous orders, you can archive this so it is not visible.

Screenshot_2020-10-27_at_21.21.08.png

 

IMPORTANT

You are only able to cancel an order if you have not yet assigned any vouchers.

 

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