NEW: How to Assign vouchers by CSV upload

You can now assign vouchers using your Wonde connection or by uploading a CSV file (you are able to use a mixture of both within the same order).

IMPORTANT: You are not currently able to use this option to assign vouchers to be sent at a later date.

Please follow the steps below which show you how to assign vouchers by uploading a CSV file. 

Step 1

Click on the three dots at the end of the order you wish to assign vouchers in and select 'Upload CSV'.

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Step 2

Click 'Download template CSV'. 

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Step 3

Please enter the required details in the table and then save the document as a CSV file (please google this if you are unsure as it varies depending on the program you are using). You do not need to provide an email address and phone number if the parent does not have both. 

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Step 4

Click 'Browse' and find your CSV file.

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Step 5

Click 'Upload File'.

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IMPORTANT: If there are any errors in your CSV file, it will not upload. Please see the top tips at the bottom of the article which may explain why it is not uploading. 

Step 6

Once the page has finished processing the upload, you can then check the list before clicking 'confirm and send vouchers'.

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Your vouchers have now been assigned and will send to parents shortly. 

 

Top Tips

  1. Make sure the headings do not contain capital letters. 
  2. Make sure you upload the file in CSV format. 
  3. No spaces before or after text or between numbers. 
  4. No extra punctuation or special characters other than full stops or @.
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